07 858 0800

07 858 0800

Privacy Policy

Privacy Policy – Anglesea Clinic 

1. Introduction 

Anglesea Clinic (“we”, “us”, “our”) is committed to protecting your privacy and ensuring compliance with the Privacy Act 2020 (NZ) and any relevant health data protection regulations. This policy explains how we collect, use, and protect your personal information when you visit our website. 

By using our website, you agree to the terms outlined in this policy. 

2. Information We Collect 

We collect personal information in compliance with New Zealand privacy laws, including: 

a. Personal Information (Direct Collection) 

We may collect personal information when you: 

  • Submit a contact form or request an appointment. 
  • Sign up for a newsletter or request updates. 
  • Provide details for any patient services. 

Information may include: 

  • Name, phone number, and email address. 
  • Any information provided voluntarily in online forms. 

b. Website Analytics & Tracking Data (Indirect Collection) 

We use analytics tools to collect non-identifiable website usage data, including: 

  • Pages visited, time spent on the site, and interaction with content. 
  • Device type, browser, and general location (not precise GPS data). 

We do not collect sensitive health information via our website. If you are a patient, any medical records are governed under the Health Information Privacy Code 2020 and are handled separately from website data. 

3. How We Use Your Information 

We collect and process data to: 

  • Improve website performance and user experience. 
  • Provide better customer support and respond to inquiries. 
  • Analyse site usage for continuous improvements. 

We do not sell or share personal data with advertisers or third parties outside our service providers. 

4. Cookies & Tracking Technologies 

Our website uses cookies and similar tracking technologies to enhance your experience. 

a. Types of Cookies We Use 

  • Essential Cookies: Necessary for website functionality. 
  • Analytics Cookies: Help us understand how visitors interact with the site (requires consent). 
  • Performance Cookies: Improve site speed and responsiveness. 

b. Third-Party Analytics 

We may use the following analytics tool: 

  • Google Analytics (GA4): Tracks website visits, user flow, and basic demographics. 

If this tool is enabled, user data may be processed by Google LLC, which operates under its own privacy policies. 

5. Third-Party Data Processing & Storage 

We store and process personal information securely within New Zealand. However, some third-party analytics providers (such as Google) may store data overseas, subject to international data protection regulations. 

If you do not want your data to be processed by these services, you can opt out (see Section 6). 

6. Your Rights Under New Zealand Privacy Law 

Under the Privacy Act 2020, you have the right to: 

  • Access your personal data stored by us. 
  • Request correction of inaccurate or incomplete data. 
  • Opt out of analytics tracking via our cookie settings. 
  • Request deletion of any personal data we hold (except where retention is legally required). 

7. Data Security & Retention 

We take reasonable security measures to protect your data against loss, unauthorised access, or disclosure. 

  • Personal data is stored securely and only retained for as long as necessary to fulfil its intended purpose. 
  • Website analytics data is anonymised and used only for statistical analysis. 

8. Opting Out & Managing Your Data 

  • You can disable cookies in your browser settings. 
  • To stop Google Analytics tracking, install the Google Analytics Opt-out Add-on. 

9. Compliance with New Zealand Privacy Laws 

Anglesea Clinic follows the Privacy Act 2020 and ensures that any health-related data collected in person is managed in accordance with the Health Information Privacy Code 2020 (HIPC 2020). While our website does not collect medical data, you can learn more about your rights regarding health information by visiting this link 

10. Contact Us 

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at: 

Anglesea Clinic 
07 858 0800 

This policy is subject to periodic updates to reflect changes in privacy laws or our data collection practices.